Normal Opening Times
Our normal opening times are Monday – Friday 9am – 5pm.
Becuase we are a small family business with children we do normally close for half-term holidays. If so, we will have messages on every page of our website, email responders and order confirmations to make this clear to you at every step of the browse and purchase journey.
During this period the website shop remains open and as soon as we are back we produce the orders and ship!
We have found this works quite well as a lot of our customers are also on holiday ;-).
Any questions please email us and we will help you.
If you do purchase during the period you will still receive your order details by email but with a message to advise we are away and when we will produce.
Custom Designs requests and superimosing of decals/colours
We help many of our customers decide which design and colour inclduing making changes to design to suit your taste and camper. It can be tricky to make the right choice withoout seeing the design first. When we are closed these emails go directly to our lead designer (Daniel) who actions them as soon as he returns.
NB: These go into a date prioritised list – oldest actioned first).
If you are in any doubt about colour, design or anything else please email us and we will help you.
Summer Holidays 2021.
During the summer holidays we find that a lot of our customers are away on lovely summer holidays and we usually join the club ;-).
But of course this year, as with last, things are slightly unsure and so we will update this when we have more clarity on when we want to get away to a field somewhere.
In normal times and as the summer season is quitening down during August period we also close down for an extended period (normally 2 – 3 weeks). We are always back in September – back to normal working hours.
We will always put a message on our store giving customers advanced warning so if they want decals before thier holidays they can simply order before we close.